Important to note that your issue may have already been reported before. Please check:
- Pinned issues, at the top of https://github.com/ppy/osu/issues.
- Current open `priority:0` issues, filterable [here](https://github.com/ppy/osu/issues?q=is%3Aissue+is%3Aopen+sort%3Aupdated-desc+label%3Apriority%3A0).
- And most importantly, search for your issue both in the [issue listing](https://github.com/ppy/osu/issues) and the [Q&A discussion listing](https://github.com/ppy/osu/discussions/categories/q-a). If you find that it already exists, respond with a reaction or add any further information that may be helpful.
**Logsare reset when you reopen the game.** If the game crashed or has been closed since you found the bug, retrieve the logs using the file explorer instead.
- *OnAndroid*, navigate to `Android/data/sh.ppy.osulazer/files/logs` using a file browser app.
- *OniOS*, connect your device to a PC and copy the `logs` directory from the app's document storage using iTunes. (https://support.apple.com/en-us/HT201301#copy-to-computer)