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Code Issues Releases Wiki Activity

Rewrite log attachment section

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Co-authored-by: Bartłomiej Dach <dach.bartlomiej@gmail.com>
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Salman Ahmed 2022-03-19 02:27:40 +03:00 committed by GitHub
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.github/ISSUE_TEMPLATE/bug-issue.yml vendored
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@ -44,25 +44,25 @@ body:
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## Logs attachments
## Logs
Logs are necessary to further investigate this bug. They are reset every new game session, so you need to ensure the logs are preserved by not starting/restarting osu! after encountering the bug.
Attaching log files is required for every reported bug. Instructions how to find the log files are listed below.
In the case this isn't a "Crash to Desktop" report, to retrieve logs:
If the game has not yet been closed since you found the bug:
1. Head on to game settings and click on "Open osu! folder"
2. Then open the `logs` folder located there
Otherwise, logs can *only* be retrieved via file explorer, as running the game will reset them.
If the game crashed or has been closed since you found the bug, **do not** restart the game to retrieve the logs as they will reset. You must find them using the file explorer.
Logs are, by default, located at:
By default logs can be found in:
- `%AppData%/osu/logs` *(on Windows),*
- `~/.local/share/osu/logs` *(on Linux & macOS).*
- `Android/data/sh.ppy.osulazer/files/logs` *(on Android)*,
- on iOS they can be obtained by connecting your device to your desktop and copying the `logs` directory from the app's own document storage using iTunes. (https://support.apple.com/en-us/HT201301#copy-to-computer)
If you have relocated your game folder, head into that location and open the `logs` folder.
However, if you have selected a custom location for the game files via settings, you must find that custom folder and open the `logs` folder there.
Finally, select all log files and drag them into the "Logs" box below.
After locating the `logs` folder, select all log files inside and drag them into the "Logs" box below.
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