mirror of
https://github.com/ppy/osu.git
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77 lines
3.1 KiB
YAML
77 lines
3.1 KiB
YAML
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name: Bug report
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description: Encountered a clear bug or crash with logs backing it? Fill it up!
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body:
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- type: markdown
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attributes:
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value: |
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# osu! bug report
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Important to note that your issue may have already been reported before. Please check:
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- Pinned issues, at the top of https://github.com/ppy/osu/issues.
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- Current open `priority:0` issues, filterable [here](https://github.com/ppy/osu/issues?q=is%3Aissue+is%3Aopen+sort%3Aupdated-desc+label%3Apriority%3A0).
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And also search for your issue. If you find that it already exists, respond with a reaction or add any further information that may be helpful.
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- type: dropdown
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attributes:
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label: Type
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description: |
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- Game behaviour bug: game gets into an unexpected state (e.g. incorrect scoring, wrong multiplayer room state, etc.).
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- Cosmetic bug: something looks wrong (e.g. misaligned component, text not wrapping, etc.)
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options:
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- Crash to desktop
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- Game behaviour bug
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- Performance bug
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- Cosmetic bug
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- Other
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validations:
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required: true
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- type: textarea
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attributes:
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label: Bug description
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description: What are the steps for reproducing the bug? Any additional details that might be of help?
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validations:
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required: true
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- type: textarea
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attributes:
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label: Screenshots or videos
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description: May also help in reproducing the encountered bug, in addition to descriptions.
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placeholder: You can attach by dragging and dropping the screenshots/videos into this box.
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validations:
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required: false
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- type: input
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attributes:
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label: Version
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description: The version of osu!(lazer) you encountered this bug on.
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validations:
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required: true
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- type: markdown
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attributes:
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value: |
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## Logs attachments
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Logs are necessary to further investigate this bug. They are reset every new game session, so you need to ensure the logs are preserved by not starting/restarting osu! after encountering the bug.
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In the case this isn't a "Crash to Desktop" report, to retrieve logs:
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1. Head on to game settings and click on "Open osu! folder"
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2. Then open the `logs` folder located there
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Otherwise, logs can *only* be retrieved via file explorer, as running the game will reset them.
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Logs are, by default, located at:
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- `%AppData%/osu/logs` *(on Windows),*
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- `~/.local/share/osu/logs` *(on Linux & macOS).*
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- `Android/data/sh.ppy.osulazer/files/logs` *(on Android)*,
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- on iOS they can be obtained by connecting your device to your desktop and copying the `logs` directory from the app's own document storage using iTunes. (https://support.apple.com/en-us/HT201301#copy-to-computer)
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If you have relocated your game folder, head into that location and open the `logs` folder.
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Finally, select all log files and attach them in the "Logs" box below.
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- type: textarea
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attributes:
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label: Logs
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placeholder: You can attach by dragging and dropping the log files into this box.
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validations:
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required: true
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