Important to note that your issue may have already been reported before. Please check:
- Pinned issues, at the top of https://github.com/ppy/osu/issues.
- Current open `priority:0` issues, filterable [here](https://github.com/ppy/osu/issues?q=is%3Aissue+is%3Aopen+sort%3Aupdated-desc+label%3Apriority%3A0).
And also search for your issue. If you find that it already exists, respond with a reaction or add any further information that may be helpful.
- type:dropdown
attributes:
label:Type
description:|
- Game behaviour bug:game gets into an unexpected state (e.g. incorrect scoring, wrong multiplayer room state, etc.).
- Cosmetic bug:something looks wrong (e.g. misaligned component, text not wrapping, etc.)
Logs are necessary to further investigate this bug. They are reset every new game session, so you need to ensure the logs are preserved by not starting/restarting osu! after encountering the bug.
In the case this isn't a "Crash to Desktop" report, to retrieve logs:
1. Head on to game settings and click on "Open osu! folder"
2. Then open the `logs` folder located there
Otherwise, logs can *only* be retrieved via file explorer, as running the game will reset them.
- oniOS they can be obtained by connecting your device to your desktop and copying the `logs` directory from the app's own document storage using iTunes. (https://support.apple.com/en-us/HT201301#copy-to-computer)
If you have relocated your game folder, head into that location and open the `logs` folder.