mirror of
https://github.com/ppy/osu.git
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82 lines
3.2 KiB
YAML
82 lines
3.2 KiB
YAML
name: Bug report
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description: Report a very clearly broken issue.
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body:
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- type: markdown
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attributes:
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value: |
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# osu! bug report
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Important to note that your issue may have already been reported before. Please check:
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- Pinned issues, at the top of https://github.com/ppy/osu/issues.
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- Current open `priority:0` issues, filterable [here](https://github.com/ppy/osu/issues?q=is%3Aissue+is%3Aopen+sort%3Aupdated-desc+label%3Apriority%3A0).
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- And most importantly, search for your issue both in the [issue listing](https://github.com/ppy/osu/issues) and the [Q&A discussion listing](https://github.com/ppy/osu/discussions/categories/q-a). If you find that it already exists, respond with a reaction or add any further information that may be helpful.
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- type: dropdown
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attributes:
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label: Type
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options:
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- Crash to desktop
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- Game behaviour
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- Performance
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- Cosmetic
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- Other
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validations:
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required: true
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- type: textarea
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attributes:
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label: Bug description
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description: How did you find the bug? Any additional details that might help?
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validations:
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required: true
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- type: textarea
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attributes:
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label: Screenshots or videos
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description: Add screenshots or videos that show the bug here.
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placeholder: Drag and drop the screenshots/videos into this box.
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validations:
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required: false
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- type: input
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attributes:
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label: Version
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description: The version you encountered this bug on. This is shown at the bottom of the main menu and also at the end of the settings screen.
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validations:
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required: true
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- type: markdown
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attributes:
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value: |
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## Logs
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Attaching log files is required for every reported bug. See instructions below on how to find them.
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**Logs are reset when you reopen the game.** If the game crashed or has been closed since you found the bug, retrieve the logs using the file explorer instead.
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### Desktop platforms
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If the game has not yet been closed since you found the bug:
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1. Head on to game settings and click on "Open osu! folder"
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2. Then open the `logs` folder located there
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The default places to find the logs on desktop platforms are as follows:
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- `%AppData%/osu/logs` *on Windows*
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- `~/.local/share/osu/logs` *on Linux*
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- `~/Library/Application Support/osu/logs` *on macOS*
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If you have selected a custom location for the game files, you can find the `logs` folder there.
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### Mobile platforms
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The places to find the logs on mobile platforms are as follows:
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- *On Android*, navigate to `Android/data/sh.ppy.osulazer/files/logs` using a file browser app.
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- *On iOS*, connect your device to a PC and copy the `logs` directory from the app's document storage using iTunes. (https://support.apple.com/en-us/HT201301#copy-to-computer)
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---
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After locating the `logs` folder, select all log files inside and drag them into the "Logs" box below.
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- type: textarea
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attributes:
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label: Logs
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placeholder: Drag and drop the log files into this box.
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validations:
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required: true
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