From de1fbda648a1ce13522b5f0a8faa602161df5e58 Mon Sep 17 00:00:00 2001 From: Salman Ahmed Date: Sun, 27 Mar 2022 20:54:56 +0300 Subject: [PATCH 1/4] Clarify that searching includes both issues and Q&A discussions --- .github/ISSUE_TEMPLATE/bug-issue.yml | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/.github/ISSUE_TEMPLATE/bug-issue.yml b/.github/ISSUE_TEMPLATE/bug-issue.yml index 5b19c3732c..d77b28316a 100644 --- a/.github/ISSUE_TEMPLATE/bug-issue.yml +++ b/.github/ISSUE_TEMPLATE/bug-issue.yml @@ -9,7 +9,7 @@ body: Important to note that your issue may have already been reported before. Please check: - Pinned issues, at the top of https://github.com/ppy/osu/issues. - Current open `priority:0` issues, filterable [here](https://github.com/ppy/osu/issues?q=is%3Aissue+is%3Aopen+sort%3Aupdated-desc+label%3Apriority%3A0). - - And most importantly, search for your issue. If you find that it already exists, respond with a reaction or add any further information that may be helpful. + - And most importantly, search across the [issue listing](https://github.com/ppy/osu/issues) and [Q&A discussion listing](https://github.com/ppy/osu/discussions/categories/q-a) for your issue. If you find that it already exists, respond with a reaction or add any further information that may be helpful. - type: dropdown attributes: From f847f9a31592d98e5070eaad37ef8e48cf313ae9 Mon Sep 17 00:00:00 2001 From: Salman Ahmed Date: Sun, 27 Mar 2022 20:57:00 +0300 Subject: [PATCH 2/4] Exclude "open osu! folder" logs procedure from mobile platforms --- .github/ISSUE_TEMPLATE/bug-issue.yml | 16 ++++++++++++---- 1 file changed, 12 insertions(+), 4 deletions(-) diff --git a/.github/ISSUE_TEMPLATE/bug-issue.yml b/.github/ISSUE_TEMPLATE/bug-issue.yml index d77b28316a..8f54b5d1c8 100644 --- a/.github/ISSUE_TEMPLATE/bug-issue.yml +++ b/.github/ISSUE_TEMPLATE/bug-issue.yml @@ -48,19 +48,27 @@ body: Attaching log files is required for every reported bug. See instructions below on how to find them. + **Logs are reset when you reopen the game.** If the game crashed or has been closed since you found the bug, retrieve the logs using the file explorer instead. + + ### Desktop platforms + If the game has not yet been closed since you found the bug: 1. Head on to game settings and click on "Open osu! folder" 2. Then open the `logs` folder located there - **Logs are reset when you reopen the game.** If the game crashed or has been closed since you found the bug, retrieve the logs using the file explorer instead. - - The default places to find the logs are as follows: + The default places to find the logs on desktop platforms are as follows: - `%AppData%/osu/logs` *on Windows* - `~/.local/share/osu/logs` *on Linux & macOS* + + If you have selected a custom location for the game files, you can find the `logs` folder there. + + ### Mobile platforms + + The places to find the logs on mobile platforms are as follows: - `Android/data/sh.ppy.osulazer/files/logs` *on Android* - *On iOS*, they can be obtained by connecting your device to your desktop and copying the `logs` directory from the app's own document storage using iTunes. (https://support.apple.com/en-us/HT201301#copy-to-computer) - If you have selected a custom location for the game files, you can find the `logs` folder there. + --- After locating the `logs` folder, select all log files inside and drag them into the "Logs" box below. From ebf520921520d486fbf99cd8c07b0e611b81fc0b Mon Sep 17 00:00:00 2001 From: Salman Ahmed Date: Sun, 27 Mar 2022 21:38:55 +0300 Subject: [PATCH 3/4] Reword issue searching note MIME-Version: 1.0 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 8bit Co-authored-by: Bartłomiej Dach --- .github/ISSUE_TEMPLATE/bug-issue.yml | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/.github/ISSUE_TEMPLATE/bug-issue.yml b/.github/ISSUE_TEMPLATE/bug-issue.yml index 8f54b5d1c8..ea5ee298fb 100644 --- a/.github/ISSUE_TEMPLATE/bug-issue.yml +++ b/.github/ISSUE_TEMPLATE/bug-issue.yml @@ -9,7 +9,7 @@ body: Important to note that your issue may have already been reported before. Please check: - Pinned issues, at the top of https://github.com/ppy/osu/issues. - Current open `priority:0` issues, filterable [here](https://github.com/ppy/osu/issues?q=is%3Aissue+is%3Aopen+sort%3Aupdated-desc+label%3Apriority%3A0). - - And most importantly, search across the [issue listing](https://github.com/ppy/osu/issues) and [Q&A discussion listing](https://github.com/ppy/osu/discussions/categories/q-a) for your issue. If you find that it already exists, respond with a reaction or add any further information that may be helpful. + - And most importantly, search for your issue both in the [issue listing](https://github.com/ppy/osu/issues) and the [Q&A discussion listing](https://github.com/ppy/osu/discussions/categories/q-a). If you find that it already exists, respond with a reaction or add any further information that may be helpful. - type: dropdown attributes: From fc3ebe9b510d34b5d75aae931076328b09851d9d Mon Sep 17 00:00:00 2001 From: Salman Ahmed Date: Fri, 1 Apr 2022 10:40:16 +0300 Subject: [PATCH 4/4] Reword log retrieval steps on mobile platforms Co-authored-by: Dean Herbert --- .github/ISSUE_TEMPLATE/bug-issue.yml | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/.github/ISSUE_TEMPLATE/bug-issue.yml b/.github/ISSUE_TEMPLATE/bug-issue.yml index ea5ee298fb..91ca622f55 100644 --- a/.github/ISSUE_TEMPLATE/bug-issue.yml +++ b/.github/ISSUE_TEMPLATE/bug-issue.yml @@ -65,8 +65,8 @@ body: ### Mobile platforms The places to find the logs on mobile platforms are as follows: - - `Android/data/sh.ppy.osulazer/files/logs` *on Android* - - *On iOS*, they can be obtained by connecting your device to your desktop and copying the `logs` directory from the app's own document storage using iTunes. (https://support.apple.com/en-us/HT201301#copy-to-computer) + - *On Android*, navigate to `Android/data/sh.ppy.osulazer/files/logs` using a file browser app. + - *On iOS*, connect your device to a PC and copy the `logs` directory from the app's document storage using iTunes. (https://support.apple.com/en-us/HT201301#copy-to-computer) ---