eggs/.github/ISSUE_TEMPLATE/install-bug-report.yml
2022-09-28 00:24:10 -07:00

89 lines
2.8 KiB
YAML

name: 🐛 Install Bug Report
description: Report an Egg install issue
title: "[Install Bug]: <Egg Name>"
labels: ["install bug", "not confirmed"]
body:
- type: markdown
attributes:
value: |
If you see any of the following, go to [Discord](https://discord.gg/pterodactyl) and report your error in a support channel.
* `A fatal error was encountered while starting this server.`
* `No server egg configuration could be located; aborting startup.`
Make sure there are no existing bug reports by searching the the issues for [install bugs](https://github.com/parkervcp/eggs/labels/install%20bug).
- type: input
id: panel-version
attributes:
label: Panel Version
description: Version number of your Panel (latest is not a version)
placeholder: 1.x.x
validations:
required: true
- type: input
id: wings-version
attributes:
label: Wings Version
description: Version number of your Wings (latest is not a version)
placeholder: 1.x.x
validations:
required: true
- type: input
id: service
attributes:
label: Service
description: Service you are experiencing issues with
placeholder: minecraft/factorio/etc
validations:
required: true
- type: dropdown
id: modified
attributes:
label: Modified
description: Did you add or change things, this includes startup configs/install scripts/variables
options:
- Yes, I modified the egg (will provide details below)
- No, I did not modify the egg
validations:
required: true
- type: textarea
id: expected-behavior
attributes:
label: Expected Behavior
description: What did you expect to happen
placeholder: Install the server, start it, play
validations:
required: true
- type: textarea
id: actual-behavior
attributes:
label: Actual Behavior
description: What actually happened instead
placeholder: Server crashed with error X
validations:
required: true
- type: textarea
id: reproduce-steps
attributes:
label: Steps To Reproduce
description: Step by step what to do to cause the issue
placeholder: |
Step 1 Set version to latest
Step 2 install
Step 3 Receive error X or Y
validations:
required: true
- type: input
id: install-logs
attributes:
label: Install logs
description: |
Run the command below on the SSH terminal of your Wings machine and provide the link to logs.
```
tail -n 1000 $(ls -Alrt /var/log/pterodactyl/install/*.log | tail -1 | sed 's/ */ /g' | cut -s -d' ' -f9) | nc pteropaste.com 99
```
placeholder: |
https://pteropaste.com/exampleLogs
validations:
required: true